It’s always great to receive positive feedback from members who have made use of a Cyber PATH service. However, we’re doubly delighted to hear about a satisfied client who has used Cyber PATH services twice, both times with a positive outcome.
Kebur Garden Materials has been working with our Cyber PATH team via the South East Cyber Resilience Centre.
Kebur Garden Materials is a family-run landscaping supplies business established over sixty-five years ago. Clearly, Kebur cares about customer service and the customer experience; not only do they offer everything you’d need for any size of garden project, but they can also provide impressive garden landscaping services. Their website is extensive, with a vast range of high-quality products available to buy online.
Clearly, reputation matters to Kebur, and a significant portion of what they offer is reliant on a trusted web presence. It is also evident that the team at Kebur take their responsibility to protect their website very seriously; therefore, they are proactive in becoming cyber resilient and doing what they can to ensure a great user experience while ensuring the site is safe for customers to use. With this in mind, they asked our Cyber PATH team to conduct a First Step Web Assessment (FSWA) exercise on their website.
FSWA is a light-touch assessment of a website’s security, which highlights the most pressing weaknesses, for example, sensitive data exposure or vulnerable and outdated components. Via the South East Cyber Resilience Centre, our Cyber PATH team completed the assessment and presented their findings in an easy-to-understand format.
Speaking about the service, Jo Holtom, Business Partner, Marketing and Change at Kebur, commented: “I just wanted to let you know how valuable we found the FSWA. It was a truly revealing exercise, and I’ve already had a colleague report a suspicious email to me this morning.”
Having completed the FSWA, Kebur could also see the value in training the staff to be more aware of the threats posed by cybercriminals and what steps they could take to become more resilient, so they booked one of our Cyber Security Training courses. This service provides employees with a basic but effective understanding of their cyber environment and the confidence to recognise and draw attention to any potential security issues.
Following the course, here’s what Jo had to say about the service: “We wouldn’t hesitate to recommend the Cyber Security Awareness training from SECRC. We covered a lot of material in the time available, and the content was delivered at a good pace in a really engaging way. There was plenty for all our team to relate to, whatever their roles, and learning that could benefit them in both their professional and personal lives.”
Chris White, Director of SECRC, also added: “We have built an excellent relationship with the team at Kebur Garden Materials; they have a very responsible attitude to cyber and appreciate the need to protect their online assets and to provide training for their team.
“We are delighted that they view SECRC as their ‘go to’ place for cyber information, and we look forward to working with them as they continue their cyber resilience journey”.